ParentMail

Dear Parent(s)/Carer(s)

Parent Online Payment System

As you are aware the school currently uses ParentPay as an online payment system to support the payment of meals, trips etc.  As fromMonday 28th June 2021 we are planning to move to ParentMail, a new online system which will replace ParentPay.  The new system allows parents to put funds into their child’s account for the payment of meals, trips etc. with the added feature of a messaging function which will allow the school to send out messages and correspondence directly to parents. We will start transferring student data over on Monday 28th June 2021, in the meantime, the ParentPay system will continue to work and will be available for meal purchases while registrations take place on the new ParentMail system. 

Please visit this link https://tinyurl.com/aldparentmail to view the welcome guide to the new system which provides further information on how to register and how to start using ParentMail.  In order to ensure a seamless transition to the new system we are asking parents to set-up registration as soon as possible.  At the end of the school day on Friday 2nd July, the ParentPay system will be closed and student catering balances will be transferred across to ParentMail. As of Monday 5th July 2021 all payments will be made through the new system.  We will be working closely with the catering teams to ensure all the balances are available to the students from that week.

If you have any difficulty registering or have any queries on the system please ring or email our Finance support team 01922 211389 Finance@the.merciantrust.org.

Yours sincerely

Ian Bryant

Headteacher